Mediation implies “amicable settlement” and signifies a form of

• out of court,
• confidential and
• structured

dispute resolution; an alternative to litigation.

Mediation is based on the idea that the parties involved

• know their situation better than any third party;
• are consequently born to judge whether and which solution best meets their interests;
• but are unable to reach an agreement because they are trapped in their dispute.

It is the – neutral – mediator’s major task to trigger and moderate the parties’ communication process.