Mediation is more flexible than litigation or arbitration. It is based on the following principles:

  • Autonomy

    The parties agree upon the issues they want to discuss. They may include or eliminate topics at any time. The solution of the conflict is in their sole discretion.

  • Voluntariness

    The parties cannot be forced to participate. They may withdraw from mediation at any stage of the procedure.

  • Confidentiality

    Information and knowledge revealed in the course of the mediation may neither be disclosed to third parties nor used in any way, neither by the parties nor the mediator; even if mediation attempts fail.

  • Impartiality

    The mediator is neutral, not partial, and shall treat all parties equally.

  • Information

    Conflicts can only be solved if all relevant facts are known and addressed.